Reports & Analytics

Performance metrics, response times, and driver scorecards.

Response Time KPIs

Avg Response Time (P1)

5:48

Target: ≤ 8:00

Avg Response Time (P2)

9:12

Target: ≤ 10:00

Avg Response Time (P3)

13:45

Target: ≤ 15:00

Avg Scene Time

18:33

Target: ≤ 20:00

Avg Transport Time

14:20

Target: ≤ 20:00

Hospital Turnaround Time

22:10

Target: ≤ 20:00 ⚠️

Call Volume — Last 6 Months

312
Oct
298
Nov
341
Dec
329
Jan
318
Feb
87
Mar
P1 P2 P3

Unit Performance

UnitCallsAvg ResponseP1 On-TimeScore
Medic 1745:1296%
98
Medic 2685:4894%
95
Medic 3716:0292%
93
Medic 4656:3190%
91
Medic 5597:1488%
88
Medic 7626:4589%
89
Medic 8487:5885%
84

Driver Scorecards

DriverHarshSpeedingIdlingScore

J. Rivera

Medic 1

014 min/day
98

S. Kim

Medic 2

126 min/day
95

M. Torres

Medic 3

218 min/day
93

C. Martinez

Medic 4

2310 min/day
91

P. Johnson

Medic 5

3412 min/day
88

W. Chen

Medic 7

329 min/day
89

K. Okafor

Medic 8

4515 min/day
84